1. Introduction, Acceptance, Definitions, and Modifications.
subdomains present and future, and also includes the use of the "Services", the proprietary software system that Railz
has developed to provide financial data to business (the "Business Platform"), and as more fully described in the Terms
of Use. For further clarity, any mention of the Website in this Policy includes the Services, as the Services are accessed
on a subdomain of the Website.
By visiting and / or using the Website, initiating a transaction or by clicking the acceptance box upon signing up for an
account, you agree to be bound by the terms of the present Policy. By submitting personal information to us or on or through
the Website or via other means, you consent to Railz’s collection, use and disclosure of such personal information in accordance
with this Policy (as amended from time to time) and as permitted or required by law.
The Website is owned and operated by Railz Financial Technologies Inc. (the “Company”, or "Railz"), a corporation located
at 180 John Street, Toronto, Ontario, Canada M5T1X5. Where the present Policy refers to "Railz", it may refer to Railz
Financial Technologies Inc. and / or its officers, directors, employees, agents or representatives, depending on the context.
Any reference to "we", "our", or "us" in this Policy, shall also refer to Railz.
In this Policy, a Website visitor or user, or the legal entity they represent (depending on the context), may be
referred to as "you" or "your". When a Website user has created an account and is logged in to the Services,
they may be referred to as a "Logged-in User".
Railz reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy
can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your visit or use of the Website,
the initiation of a transaction or the selection of an acceptance box following the posting of any changes to the Policy constitutes
acceptance of those changes. If we make any substantial changes to the Policy that materially affect the way we collect, use and
disclose your personal information, we will use commercially reasonable efforts to notify you by sending a notice to the primary
email address specified in your account or by posting a prominent notice when you log in to your account for the first time
following those changes.
use and disclosure of your personal information in connection with your access and use of the Website and the Services.
If you have any questions about the Policy or if you wish to inquire about and / or access any personal information
Railz holds about you, please contact:
Railz Compliance Department
Railz - Compliance Department
180 John Street
Toronto, Ontario M5T1X5
2. General Statement of Privacy and Protection of Personal Information.
Railz takes steps intended to meet privacy principles and requirements under applicable privacy legislation
with respect to personal information. Personal information is information about an identifiable individual,
as more particularly described under applicable privacy legislation. This Policy describes how Railz collects
and uses the personal information you provide, or provided on your behalf, or which may be generated or collected
when you interact with our Services. It also describes the choices available to you regarding the use of, your access
to, and how to update and correct your personal information. This statement does not apply to information about our
employees or to information that is not personal information.
3. Personal Information We Collect.
Railz and its agents and representatives collect personal information about you when you create an Account, log into your
Account and access and use the Website and the Services. Railz and its agents and representatives may collect personal
information about you from other sources (including, without limitation, businesses and business service providers).
The personal information we collect includes, without limitation:
- your name, address, e-mail address, telephone number, and other contact information;
- financial information, such as financial statements and transactions for any business accounts where authorization from the user is provided;
- we may collect data through a third party site inspection vendor, or social media sites or services;
- such other information we may collect with your consent or as permitted or required by applicable law; and
- personal information about you given to us by others and personal information about others provided by you.
4. Use of Personal Information.
We generally use personal information for the following purposes:
- to verify your identity in connection with our user and Account registration and login processes;
- to manage and administer your account with Railz;
- to facilitate any transactions between financial institutions;
- to compile and analyze information to better understand our customers;
- to produce data analytics and reports containing summaries of data and general information that we may share with you or our business partners;
- to prevent fraud, identity theft or illegal activities;
- to maintain our business records for reasonable periods and to generally manage and administer our business;;
- to compare information for accuracy and verify it with third parties; and
- to meet legal, regulatory, insurance, audit, processing and security requirements imposed on us,
which may include establishing and verifying your identity and checking your identity against money laundering,
terrorist financing or similar watch lists established by regulatory agencies or similar bodies in the United States,
Canada, and/or your jurisdiction.
We may also use your personal information in other manners with your consent or as permitted or required by applicable law.
We reserve the right to disclose your personal information as required by law, such as to comply with a judicial proceeding,
court order, or legal process served on our Website when we believe that disclosure is necessary to protect our rights, protect
your safety or the safety of others, investigate fraud, or respond to a government request.
5. Disclosure of Your Personal Information.
We may disclose your personal information to our affiliates for internal audit, management, billing
or administrative purposes. In addition, we may disclose your personal information in the following circumstances:
- Service Providers. We may disclose personal information to outside agents, representatives and service providers
(including affiliates of Railz acting in this capacity) that perform services on our behalf, such as Website systems
operators, credit reporting agencies, banks and collection agencies, law firms or otherwise to collect, use, disclose,
store or process personal information on our behalf for the purposes described in this Policy. We take reasonable steps to
ensure that personal information we disclose to these outside agents, representatives and service providers is protected and not
used or further disclosed for purposes other than as directed by us or as required by applicable law.
- Legal, Regulatory, etc. We may disclose your personal information as necessary to meet applicable legal, regulatory,
industry self-regulatory, insurance, audit and security requirements and obligations, including as required by our outside agents,
representatives and service providers.
- Business Transactions. Personal information may be used by us and disclosed to third parties in connection with certain
business transactions, including, without limitation, in connection with a proposed or actual financing of Railz or a sale,
assignment or other disposal of all or part of our business or assets. In that case, personal information may be disclosed to
third parties for the purpose of, among others, evaluating and consummating the proposed transaction, or fulfilling reporting,
due diligence, inspection or audit requirements or obligations to those parties. Assignees or successors of Railz or any part of
our business or assets may use and disclose your personal information for similar purposes as those described in this Policy. You
will be notified via email and/or a notice on our Website, of any change in ownership, uses of your personal information, and choices
you may have regarding your personal information.
We may otherwise disclose your personal information only in ways that are described in this Policy and with
your consent or as permitted or required by applicable law.
6. Tracking Technologies.
Technologies such as cookies, beacons, scripts and tags are used by Railz and our marketing partners, affiliates or
analytics or service providers. These technologies are used in analyzing trends, administering the Website, tracking users'
movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based
on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their
own management tools for removing these types of tracking technologies.
to verify your identity, remember your personal settings such as your offer preferences, and to monitor your use of the Website to
If you choose not to enable cookies on your browser, you may not be able to use some of the Services offered on Railz’s Website. We use Local
Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
over these cookies. Our tracking utility company and service providers use session ID cookies to provide us with usage tracking for the platform.
Third parties with whom we partner to provide certain features on our Website or to display advertising based upon your web browsing activity
use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include
Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time
stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve Services
we offer you, analytics, and site functionality.
7. E-mail Policy.
Once you complete our user registration and your Railz account is created, we will use your e-mail address as one method
to contact you regarding your Railz account. We may also contact you at any telephone number, or physical or electronic
address you communicate to us and may contact you using SMS messages (including text messages), calls using pre-recorded
messages or artificial voice, and calls and messages delivered using auto telephone dialling system or an automatic texting
system. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an
agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text.
In order to provide consistent and high-quality registered user service and support, we may store any communication and
correspondence with you in a file specific to you. Furthermore, we will use your e-mail address to provide you with e-mail
8. No Third-Party Marketers.
We do not sell, rent or trade your personal information to third parties or marketing firms for their promotional purposes.
We do send communications periodically to inform you of the status of transactions or events related to your Railz account
and your use of our Website. Some of these communications are required in connection with transactions you are considering
or have concluded through the Railz Website. Receiving emails from our Website is part of our Service. If you no longer wish
to receive these emails, you may opt out of them by unsubscribing or by contacting Customer Service at http://railz.ai/contact.
9. Your Consent.
Your consent to the collection, use and disclosure of personal information may be given in various ways. Your consent can be
express (e.g., orally, electronically or on a form you may sign describing the intended uses and disclosures of personal
information) or implied (e.g., when you provide information necessary for a service or transaction you have requested).
In certain circumstances, you may provide your consent where notice has been provided to you regarding our intended use
of your personal information and you have not withdrawn your consent for the intended use (e.g., when you do not elect an
"opt-out" option). Your consent may also be given by your authorized representative, such as your legal guardian or a person
having a power of attorney.
By providing us with your personal information, you consent to our collection, use and disclosure of such information for the purposes identified
or described in this Policy, if applicable, or otherwise at the time of collection.
We collect, use and disclose your personal information with your consent, except as permitted or required by applicable law.
We may be required or permitted under certain statutes or regulations to collect, use or disclose personal information without
your consent, including, without limitation, to comply with a court order, local or federal regulations or a legally permitted
inquiry by a government or law enforcement agency, or to collect a debt owed to us, our agents, representatives and service
providers, or another registered user.
We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate
to the sensitivity of the information in our custody or control, which may include secure web pages, encryption, password intrusion
detection systems and firewalls as described below. If you have any questions about the security of your personal information, you can
contact us at http://railz.ai/contact.
11. Secure Web Pages.
All of the pages on our Website that ask for your personal information are transferred to your browser through HTTPS, a secure
server communications protocol. You can verify this encryption by checking for the lock icon on your browser. If your browser's
security feature has been turned on, a pop up box will notify you when you enter a secure page.
When you send your personal information to us, it is protected by SSL (Secure Sockets Layer) Technology. SSL does not allow anyone
to read your personal information. When you transmit your information to us, SSL encrypts it (translates the data into a string
of gibberish characters) and only we can decode the encryption.
13. Firewall Protection.
Your personal and financial information is encrypted and backed up every day.
14. Password Protection.
To register for or log in to your Account or retrieve information about your status as a registered user on the Business and
Investor Portal and your transactions, you are required to enter both a password and your user name.
These safeguards are used to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification
of your personal information. In addition to the security features we have implemented in our systems, the security of your personal
information relies on you safeguarding your password. Accordingly, you may not share your password with anyone.
Our authorized employees, agents and parties to a contract of work or services with us who require access to your personal information in order
to fulfill their job requirements or contracts will have access to your personal information.
15. Access, Correction and Contacting Us.
You can access, delete or review the personal information you submit to us at any time through your Railz account. To make changes
to your personal profile information, log in to your Railz account using your user name and password. Click on "Settings"in the
"My Profile" section and make changes to your profile as necessary.
We may establish and maintain a file of your personal information for the purposes described in this Policy, which will be accessible by you at
our operational offices at 180 John Street, Toronto, Ontario, Canada M5T1X5. You may request access to your file or correction of any inaccuracies
in your personal information in our possession, or held by the personal information agent who prepared a credit report on you. Your right to access
or correct your personal information is subject to applicable legal restrictions. If you wish to request access or correction of your file, cancel
your account or request that we no longer use your information to provide you services, or to make inquiries or complaints or have other concerns
about our personal information practices, you may contact our Data Protection Officer at the information provided in section 1 above. We will respond
to your request within a reasonable timeframe.
16. Data Retention.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain
and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
17. Password Protection.
It is a good practice to select a password for your Railz account that is a unique combination of letters, numbers and symbols.
Your password should not be predictable or easy to guess. A good practice is to change your password periodically, such as every
18. Customer Testimonials/Comments/Reviews.
We post customer testimonials/comments/reviews on our Website which may contain personal information. We do obtain the customer's
consent via email prior to posting the testimonial to post their name along with the testimonial. To request removal of your
personal information from testimonials or comments please contact us via our Contact Us.
19. Blogs/Discussion Forums.
If you use a bulletin board, chat room, blog or forum on this Website, you should be aware that any personal information you
submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.
We are not responsible for the personal information you choose to submit in these forums. To request removal of your personal
information from our blog or community forum, contact us via our Contact Us. In some cases, we may not be able to remove your
personal information, in which case we will let you know if we are unable to do so and why.
20. Links to Third Party Websites.
Our Website includes links to other websites whose privacy practices may differ from those of Railz. If you submit personal
information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully
21. Social Media Widgets.
Our Website may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or
interactive mini-programs that run on our Website. These Features may collect your Internet protocol address, which page you are
visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are
either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the
If you choose to use our referral service to tell a friend about our Website, we will ask you for your friend’s name and email
address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Railz stores this
information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend
may contact us via our Contact Us page to request that we remove this information from our database.
We may update this Policy to reflect changes to our information practices. If we make any change in how we use your personal
information we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this
Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on
our privacy practices.