Privacy Policy

1. Introduction, Acceptance, Definitions, and Modifications.

This Privacy Policy (the "Policy") applies to the website at (the "Website") which includes all subdomains present and future, and also includes the use of the "Services", the proprietary software system that Railz has developed to provide financial data to business, and as more fully described in the Terms of Use. For further clarity, any mention of the Website in this Policy includes the Services, as the Services are accessed on a subdomain of the Website.
By visiting and / or using the Website, initiating a transaction or by clicking the acceptance box upon signing up for an account, you agree that you have read and accept the present Policy.
The Website is owned and operated by Railz Financial Technologies Inc. (the “Company”, or "Railz"), a corporation located at 180 John Street, Toronto, Ontario, Canada M5T1X5. Where the present Policy refers to "Railz", it may refer to Railz Financial Technologies Inc. and / or its officers, directors, employees, agents or representatives, depending on the context. Any reference to "we", "our", or "us" in this Policy, shall also refer to Railz.
In this Policy, a Website visitor or user, or the legal entity they represent (depending on the context), may be referred to as "you" or "your".
Railz reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found on the Website. It is your responsibility to check the Policy periodically for changes. Your visit or use of the Website, the initiation of a transaction or the selection of an acceptance box following the posting of any changes to the Policy constitutes acceptance of those changes. If we make any substantial changes to the Policy that materially affect the way we collect, use and disclose your personal information, we will use commercially reasonable efforts to notify you by sending a notice to the primary email address specified in your account, by posting a notice on the Website or by posting a notice when you log in to your account for the first time following those changes.
This Policy should be read in conjunction with the Terms of Use, which governs your use of the Website.
If you have any questions about the Policy or if you wish to inquire about and / or exercise any of your rights with respect to the personal information Railz holds about you, please contact the Railz Compliance Lead:
Railz Compliance Department


Railz - Compliance Department
180 John Street
Toronto, Ontario M5T1X5

2. General Statement of Privacy and Protection of Personal Information.

Railz takes steps intended to meet privacy principles and requirements under applicable privacy legislation with respect to personal information. Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. This Policy describes how Railz collects, uses and discloses the personal information you provide, or that is provided on your behalf, or which may be generated or collected when you interact with our Services. It also describes the choices available to you regarding the collection, use and disclosure of, your access to, and how to update and correct your personal information. This Policy does not apply to information about our employees or to information that is not personal information.

3. Personal Information We Collect.

Railz collects personal information about you when you create an Account, log into your Account and access and use the Website and the Services. The personal information we collect when you create an Account includes your name, address, e-mail address, telephone number and other contact information. We collect information about how and how frequently you use your Account and our Website or Services. When you contact us with questions or inquiries, we will collect the personal information you choose to provide. We may collect other information with your consent or as permitted or required by law.
Railz may also collect personal information from other sources, such as your employer. For example, if your employer creates an Account they may provide your name and contact information to us so that you can access the Account in connection with your employment.
We also collect financial data that you choose to import into your Account in order to use the Services. This information may come from accounting service providers and other businesses that you choose to link to your Account.

4. Use of Personal Information.

We use personal information for the following purposes:
  • to verify your identity in connection with our Account registration and user login processes;
  • to manage and administer your Account with Railz and provide our Services;
  • to compile and analyze information to better understand our customers;
  • to produce data analytics and reports containing summaries of data and general information that we may share with you or our business partners;
  • to prevent fraud, identity theft or illegal activities;
  • to maintain our business records for reasonable periods and to generally manage and administer our business; and
  • to meet legal, regulatory, insurance, audit, processing and security requirements imposed on us.
We may also use your personal information for other purposes with your consent or as permitted or required by applicable law.
We may also use personal information in order to generate aggregate or anonymous data that is not capable of identifying you. We may use and share the aggregate or anonymous data to promote and improve our products and services, and for other purposes.

5. Disclosure of Your Personal Information.

We may disclose your personal information to our affiliates for internal audit, management, billing or administrative purposes. In addition, we may disclose your personal information in the following circumstances:
  • Service Providers. We may disclose personal information to outside agents, representatives and service providers (including affiliates of Railz acting in this capacity) that perform services on our behalf, such as Website systems operators, credit reporting agencies, banks and collection agencies, law firms or otherwise to collect, use, disclose, store or process personal information on our behalf for the purposes described in this Policy. We take reasonable steps to ensure that personal information we disclose to these outside agents, representatives and service providers is protected and not used or further disclosed for purposes other than as directed by us or as required by applicable law. Some of our service providers may be located outside of Canada, including in the United States. As a result, your personal information may be processed outside of Canada for the purposes described in this Policy.
  • Legal, Regulatory, etc. We may disclose your personal information as necessary to meet applicable legal, regulatory, industry self-regulatory, insurance, audit and security requirements and obligations, including as required by or applicable to our outside agents, representatives and service providers.
  • Business Transactions. Personal information may be used by us and disclosed to third parties in connection with certain business transactions, including, without limitation, in connection with a proposed or actual financing of Railz or a sale, assignment or other disposal of all or part of our business or assets. In that case, personal information may be disclosed to third parties for the purpose of, among others, evaluating and consummating the proposed transaction, or fulfilling reporting, due diligence, inspection or audit requirements or obligations to those parties. Assignees or successors of Railz or any part of our business or assets may use and disclose your personal information for similar purposes as those described in this Policy. You will be notified via email and/or a notice on our Website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We may otherwise disclose your personal information with your consent or as permitted or required by applicable law.

6. Tracking Technologies.

Technologies such as cookies, beacons, scripts and tags are used by Railz and our marketing partners, affiliates or analytics or service providers. These technologies are used in analyzing trends, administering the Website, tracking users' movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.
Cookies are files placed within your browser on your computer’s hard drive by a site server. Railz’s Website may use cookies to facilitate your Internet sessions, to maintain security, and to improve our Website and Services. For example, Railz may use cookies to verify your identity, remember your personal settings such as your offer preferences, and to monitor your use of the Website to improve our Services. We do not use cookies to collect data from your hard drive including your e-mail address or other personal information. If you choose not to enable cookies on your browser, you may not be able to use some of the Services offered on Railz’s Website. We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
Our tracking utility company and service providers use session ID cookies to provide us with usage tracking for the platform.
Third parties with whom we partner to provide certain features on our Website or to display advertising based upon your web browsing activity use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve Services we offer you, analytics, and site functionality.

7. Communications Policy.

Once you complete our user registration and your Railz account is created, we will use your e-mail address as one method to contact you regarding your Railz account. We may also contact you at any telephone number, or physical or electronic address you communicate to us and may contact you using SMS messages (including text messages), calls using pre-recorded messages or artificial voice, and calls and messages delivered using auto telephone dialling system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. In order to provide consistent and high-quality registered user service and support, we may store any communication and correspondence with you in a file specific to you. Furthermore, we will use your e-mail address to provide you with e-mail updates regarding changes to our Privacy Policy, the Terms of Use or other changes or events we believe are material to you.

8. No Third-Party Marketers.

We do not sell, rent or trade your personal information to third parties or marketing firms for their promotional purposes. We do send communications periodically to inform you of the status of transactions or events related to your Railz account and your use of our Website. Some of these communications are required in connection with transactions you are considering or have concluded through the Railz Website. Receiving emails from our Website is part of our Service. If you no longer wish to receive these emails, you may opt out of them by unsubscribing or by contacting Customer Service at

9. Legal Basis for Processing Personal Information.

We rely on one or more of the following legal grounds (as appropriate) to process personal information:
  • To enter and perform a contract with you or to perform any steps you require from us before entering into a contract.
  • To pursue our legitimate business interests in establishing, managing or concluding our business relationship with you.
  • Where you have specifically consented to us processing your personal information.
  • To comply with our legal obligations and establish, exercise or defend our legal rights.

10. Security.

We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include secure web pages, encryption, password intrusion detection systems and firewalls. If you have any questions about the security of your personal information, you can contact us at
Our authorized employees, agents and parties to a contract of work or services with us who require access to your personal information in order to fulfill their job requirements or contracts will have access to your personal information.

11. Your Rights Relating to Personal Information.

Where personal information is processed with consent, you may (subject to contractual and legal restrictions) refuse to provide your consent, or choose to withdraw your consent, to our processing of your personal information by contacting our Compliance Lead as described above. Note that if you refuse to consent, or withdraw your consent, to certain processing of your personal information, we may not be able to provide certain of our Services.
You can access, delete or review the personal information you submit to us at any time through your Railz account. To make changes to your personal profile information, log in to your Railz account using your user name and password. Click on "Settings" in the "My Profile" section and make changes to your profile as necessary. You may also request access to or correction of your personal information by contacting our Compliance Lead as described above. Your right to access or correct your personal information is subject to applicable legal restrictions.
You may also have the right, in specified circumstances, to object to our use of your personal information, to request the deletion of your personal information or restrict its use, to request a copy of the information you have provided to us to use for your own purposes, or to lodge a complaint with the supervisory authority. If you have any questions about these rights, or you would like to exercise any of them, please contact our Compliance Lead.

12. Data Retention.

The file containing your personal information will be maintained on our servers or those of our service provider. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

13. Password Protection.

It is a good practice to select a password for your Railz account that is a unique combination of letters, numbers and symbols. Your password should not be predictable or easy to guess. A good practice is to change your password periodically, such as every 90 days.

14. Customer Testimonials/Comments/Reviews.

We post customer testimonials/comments/reviews on our Website which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with the testimonial. To request removal of your personal information from testimonials or comments please contact us via our Contact Us.

15. Blogs/Discussion Forums.

If you use a bulletin board, chat room, blog or forum on this Website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us via our Contact Us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

16. Links to Third Party Websites.

Our Website includes links to other websites whose privacy practices may differ from those of Railz. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

17. Social Media Widgets.

Our Website may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our Website. These Features may collect your Internet protocol address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

18. Referrals.

If you choose to use our referral service to tell a friend about our Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Railz stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us via our Contact Us page to request that we remove this information from our database.

19. Changes in this Privacy Policy.

We may update this Policy from time to time, including to reflect changes to our information practices. If we make material changes to how we use your personal information we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.